A host, a guest and God (and economic transaction)

Hospitality in some cultures is closely connected to Devine. It’s a relation between a host, a guest and God.

Taking care after a stranger and protecting it as if they’re part of a family while staying in your house takes a special mindset, skill and essentially love.

In hospitality industry, it’s no secret that accommodation is provided for the exchange of compensation, aka economic transaction. However, it is essential to keep the genuine intention.

This is where your employees’ skills come and prove to be of a great importance.

BEING AT SERVICE IS ABOUT readiness to assist, saving someone’s time and energy, giving suggestions, communicating non-verbally, reading a person ahead of time and concluding on their needs before they ask, leading a clear communication while culturally adapting and so much more.

And all that besides being a great listener, empathetic and creative.

It’s much more than a service.

YET, IT’S NOT bare pleasing and faking extreme politeness and accommodating every guest need without broader context of both your values and concept.

Schedule a free discovery call HERE

Tell us YOUR story & get REAL feedback.

ELEVATE your hospitality business.

Master consistent excellence DELIVERED in practice.

Be WORTH EVERY PENNY & every second of your guests.