Creating more value for guests, doesn’t have to cause increase in costs.

Value is relevant to a person.

What you find valuable, someone else would NOT accept for free.

And the other way around.

Something expensive and usually perceived as valuable might end up in a TRASH BIN of someone with different life values.

FOR EXAMPLE, a pitcher with mint lemonade and dates for dessert will be a much more special for someone who doesn’t care about that expensive champaign and strawberries in chocolate.

A relaxing bubble bath made in a guest’s bathroom with scents they love after a long conference day, remembering to put an extra egg for their eggs Benedict because they always order it that way, or putting their favorite artist picture as a background for room TV, are just few examples.

Listening and looking for ways to get to KNOW YOUR GUESTS BETTER in order to understand what they value goes a long way.

BEFORE providing extras for a guest, check if that’s something they will appreciate. If not, why bother, free or not. Find something they will.

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Be WORTH EVERY PENNY & every second of your guests.