They are not interested in stealing your supplies. We evolved from that.

It is one thing to optimize and follow your financial numbers. And let that be. But don’t collide it with guest experience.

It’s not even in conflict. Yet you’re hurting your reputation.

If your guests have to ask for what they need, when you (even happily) provide it, it’s not going to be received as a nice experience.

It’s a hustle.

For example, if there are multiple guests’ comments reporting the lack of salt and pepper or not enough toilet paper or no hand soap, take those into account and provide them for next guests.

If you are one of those owners who love the approach of “AVAILABLE UPON REQUEST”, how about placing extras in a cabinet and letting guests help themselves when in need?

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Master consistent excellence DELIVERED in practice.

Be WORTH EVERY PENNY & every second of your guests.