If you see a waiter wiping a coffee drop on a cup with their fingers on a way to your table, your brain automatically at least doubts...

Nowadays, price is NOT the most important. Reviews are. People are more connected than ever so one’s experience comes to MANY OTHER...

Nothing is complicated unless we REFUSE to approach it and solve it. It’s rather COMPLEX. People are complex. Running a hotel business...

Do you know luxury is NOT what it used to be 30 years ago? Values evolved and luxury CHANGED significantly. That’s why today, luxury is...

TOO OFTEN, staff areas are “decorated” with corporate messages and mottos no one takes seriously. I understand it's a tactical thing...